Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we, Inspired Neighbourhoods  CIC and Inspired Neighbourhoods Charitable Trust, act as a data controller with respect to the personal data of our website visitors and service users; that is, where we determine the purposes and means of processing that personal data.

1.3 Our website uses cookies to enhance user experience. These cookies help improve navigation and the efficiency of our services, although they are not strictly necessary.

1.4 Our website incorporates privacy controls. Using these controls, you can manage how we process your personal data, including opting out of direct marketing communications and restricting the publication of your information.

1.5 In this policy, “we,” “us,” and “our” refer to Inspired Neighbourhoods  CIC and Inspired Neighbourhoods Charitable Trust.

2. How We Use Your Personal Data

2.1 In this section, we have outlined:

(a) the categories of personal data that we may process;

(b) the source and specific categories of personal data not obtained directly from you;

(c) the purposes of processing personal data; and

(d) the legal bases for such processing.

2.2 Usage Data:

We may process information about your use of our website and services (“usage data”), such as your IP address, geographical location, browser type and version, referral source, page views, and navigation paths. This data is processed to analyse and improve our website and services, based on our legitimate interests.

2.3 Account Data:

This includes your name and email address, provided by you or a third party. We process account data to manage our website, secure our services, maintain backups, and communicate with you. This processing is necessary for our legitimate interests.

2.4 Profile Data:

We may process details included in your profile on our website, such as your name, address, telephone number, email, and preferences. This helps us enhance your use of our website and services. This processing is necessary for our legitimate interests.

2.5 Service Data:

We process data provided during the use of our services to operate and secure our website, ensure proper backups, and communicate effectively. The legal basis is our legitimate interest in managing our business.

2.6 Publication Data:

Data you post for publication on our website is processed to enable publication and manage our services. This is necessary for our legitimate interests.

2.7 Enquiry Data:

Data from your enquiries about our goods or services may be processed to provide you with relevant responses or solutions.

2.8 Customer Relationship Data:

We process customer-related data, including names, job titles, and communication details, to manage customer relationships effectively. This processing is necessary for our legitimate interests.

2.9 Transaction Data:

We process transaction-related data, such as purchase records, payment details, and contact information, to supply goods or services, maintain records, and fulfil contractual obligations.

2.10 Notification Data:

With your consent, we may process your data to send you email notifications and newsletters.

2.11 Correspondence Data:

Data contained in communications sent to us is processed for effective communication and record-keeping. This is necessary for our legitimate interests in operating our website and communicating with users.

2.12 Sensitive Data:

Please do not supply sensitive personal data to us unless explicitly requested (e.g., health, racial, or biometric data).

3. Providing Your Personal Data to Others

3.1 We may disclose your personal data to our subsidiaries or affiliates for operational purposes, consistent with this policy.

3.2 We may share your personal data with insurers, professional advisers, and legal representatives where necessary for obtaining professional advice or managing risks.

3.3 Your enquiry data may be shared with selected third-party service providers, as listed on our website, to contact you about relevant products or services. Each such third party acts as a data controller for the data provided to them.

3.4 We may disclose your personal data to comply with legal obligations or to protect vital interests.

4. International Transfers of Your Personal Data

4.1 Your personal data may be stored or processed in countries outside the European Economic Area (EEA).

4.2 Data transfers to non-EEA countries will be protected by legally binding standard contractual clauses approved by the European Commission or other appropriate safeguards.

5. Retaining and Deleting Personal Data

5.1 Our data retention policies ensure that we comply with legal obligations regarding the retention and deletion of personal data.

5.2 We do not retain personal data for longer than necessary, considering the purposes for which it is processed.

5.3 The specific retention periods for different types of data are available upon request.

6. Amendments

6.1 We may update this privacy policy from time to time by publishing a new version on our website.

6.2 Check this page periodically for updates. Significant changes will be communicated via email, if applicable.

7. Your Rights

7.1 Under data protection law, you have the right to:

(a) access your data;

(b) request corrections;

(c) request deletion;

(d) restrict processing;

(e) object to processing;

(f) request data portability;

(g) lodge a complaint; and

(h) withdraw consent at any time.

7.2 You may exercise these rights by contacting us at info@incic.co.uk or calling 01274 665598.

8. About Cookies

8.1 Cookies are small files stored on your browser that help improve your experience on our website.

8.2 We use session and persistent cookies to authenticate users, track performance, and improve personalisation.

9. Cookies That We Use

9.1 We use cookies for:

Authentication: To recognise you on return visits.

Security: To prevent fraudulent activity.

Personalisation: To tailor content to your preferences.

Analytics: To measure performance and improve our services.

10. Cookies Used by Service Providers

10.1 Google Analytics helps us analyse website usage through cookies. Details of their privacy policy are available at https://www.google.com/policies/privacy/.

11. Managing Cookies

11.1 You can manage or block cookies using your browser settings. Useful links for managing cookies by browser:

Chrome: https://support.google.com/chrome/answer/95647

Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Edge: https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge

Vivaldi: https://help.vivaldi.com/desktop/privacy/cookies/

Opera: https://help.opera.com/en/latest/web-preferences/#cookies (Opera); and

Brave: https://support.brave.com/hc/en-us/articles/360048833872-How-Do-I-Clear-Cookies-And-Site-Data-In-Brave

12. Our Details

12.1 Inspired Neighbourhoods CIC owns and operates this website.

12.2 We are registered in England and Wales (Registration No. 06811925).

12.3 Registered Office: Wright Watson Enterprise Centre, Thorp Garth, Bradford BD10 9LD.

12.4 Principal Place of Business: Wright Watson Enterprise Centre, Thorp Garth, Bradford BD10 9LD.